How about exchange/refund

If you are not satisfied with our products sold to you, you may return them to us in their original condition for exchange or a full refund within 60 days of shipping date. This guarantee does not apply to OEM, Wholesale , custom orders and items not in their original condition.
The return steps are as follows:
Step 1: Tell us your intention of replacement or refund by email or fax and other details such as your name, telephone number, email , country, product name and item number, the reason of refund or exchange, etc.. We’ll arrange the return or exchange after we confirm with you.
Step 2: Return
All ruturns must be sent to this address:
Name of Contact Person: LUO GUANG FU
Company name: Guilin Holy Instrument Technology CO., LTD.
Address: East Li River Science and Technology Park, No. 8, Tieshan Road, Guilin, P.R.China
Telephone: +86 - 13097735690
Description of Goods: Measuring Tools Sample Return
Declared Value: $10 (for example)
Step 3: Exchange / refund
After we receive your return, we’ll arrange the exchange or refund for you in one or two days. Please note that any products returned showing signs of used, modified or damage in any way cannot be accepted.